Reopen a Closed User

Reopen a closed user with Bloom's Enablement Services.

Prerequisites:

  • The user must be closed. A user is closed if the me query returns a non-null closed_at date.

Procedure:

To reopen a user that is closed, Call the reOpenOrganizationUser mutation. Pass the user id as input.

Example input:

mutation ReOpenOrganizationUser {
    reOpenOrganizationUser(
        input: { userId: "f62af054-c112-4c02-9940-9a19f57dc39d" }
    ) {
        user {
            id
            email
            phoneNumber
            status
            notificationPreferences
            otpPreference
            createdAt
            updatedAt
            syncedAt
            closedAt
        }
    }
}

Example response:

{
    "data": {
        "reOpenOrganizationUser": {
            "user": {
                "id": "f62af054-c112-4c02-9940-9a19f57dc39d",
                "email": "[email protected]",
                "phoneNumber": "+12345678901",
                "status": "VERIFIED",
                "notificationPreferences": "EMAIL",
                "otpPreference": "SMS",
                "createdAt": "2026-07-01T15:38:47.535311Z",
                "updatedAt": "2026-07-02T14:42:34.136786Z",
                "syncedAt": "2026-07-01T18:35:28.379458Z",
                "closedAt": null
            }
        }
    }
}


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